Open your Prime page, choose Manage Membership, tap End Membership, and follow the prompts to finish cancellation.
Need to stop a subscription that renews each month or year? This guide shows the exact taps and clicks to cancel Amazon Prime on desktop and mobile, what refunds you can expect, and what to do if you signed up through Apple, Google Play, or a carrier. Screens and labels can vary a bit by country, but the core flow is the same on the Amazon site and app. The steps below are current and reflect Amazon’s own instructions and terms.
How Can I Cancel Amazon Prime? Step-By-Step
Quick check: You can cancel now or turn off auto-renew so Prime ends at the current term’s finish. The flow walks you through both options.
- Go To Your Prime Page — On desktop, open Amazon, hover Accounts & Lists, then choose Prime Membership. On mobile, open the Amazon Shopping app, tap Profile, then Manage Prime Membership.
- Open Manage Membership — Look for Manage Membership or a similar dropdown on the top-right of the Prime dashboard.
- Select End Membership — Choose End Membership (or Update, cancel and more in some regions) and continue through the prompts. Amazon may show benefit reminders before you confirm.
- Confirm The Cancellation — Finish the on-screen steps. You’ll get a confirmation on the page and by email once the change is set.
Typing how can i cancel amazon prime in the site search can also land you on the right help page inside your account area.
Cancel Amazon Prime On iPhone Or Android
On the Amazon app: Open Profile → Manage Prime Membership → Manage Membership → End Membership. Complete the prompts. The screens are nearly the same on iOS and Android.
- If You Used Google Play Billing — Open Google Play → Subscriptions → select Amazon Prime (or the related item) → Cancel subscription. Some subscriptions redirect you back to Amazon to finish.
- If You Used Apple Billing — Most Prime memberships bill through Amazon, not Apple. If yours shows in Apple Subscriptions, cancel from your Apple ID’s Subscriptions screen. If you don’t see Prime there, cancel on Amazon.
- If A Carrier Billed You — Follow the instructions in your carrier account to stop the plan, or use the link shown on your Prime/Prime Video account page.
Searching how can i cancel amazon prime inside the Amazon app’s Help section will also surface the guided flow if menus look different after an update.
Prime Free Trial, Prime Student, And Refund Rules
Refund basics: Amazon’s terms say you get a full refund if you cancel within three business days of signing up or converting from a free trial, minus the value of any benefits used in that window. In some regions, customers who have not used Prime benefits after billing can receive a full refund. Timelines and wording vary by locale.
| Situation | What Happens | Where This Comes From |
|---|---|---|
| Cancel within 3 business days of signup or trial conversion | Full refund, minus any benefits used during that period | Prime/Video terms |
| No Prime benefits used after a paid renewal | Full refund in some regions when canceling | Amazon help pages |
| Benefits used past the window | Pro-rated or no refund, based on use and region | Prime/Video terms |
Free trial notes: Ending a trial stops the upgrade to paid at the end of the trial. If a charge already posted right after your trial rolled over, check the three-business-day rule.
Prime Student and discounted plans: The cancel flow is identical. Open the same Prime page and choose End Membership. If you paid and didn’t use benefits yet, the same refund rules apply per region.
Cancel Specific Prime Video Channels Only
Don’t cancel Prime if you only want to drop a channel. You can remove add-on channels on the Prime Video site without ending Prime.
- Open Prime Video — Go to Account & Settings on the top menu.
- Choose Your Subscriptions — Find the channel to remove.
- Unsubscribe And Confirm — Select Unsubscribe. The end date shows on the screen.
For a Prime Video–only plan (no full Prime), open Prime Video → Account & Settings → Your Account → End Subscription. If you subscribed through a third party, cancel through that party.
Before You Cancel: Alternatives And Smart Timing
Turn off auto-renew: If you want Prime to run out at the end of the term, use the same flow and choose the option that ends the membership later. Amazon’s help text and prompts will show the next bill date so you don’t lose benefits mid-order.
- Check Open Orders — If you rely on fast delivery for something in transit, finish that order first, then end the plan.
- Scan Your Channel List — Drop unused Prime Video channels to cut recurring costs without canceling Prime entirely.
- Review Discounts — If you use Prime Student, Access, or another discounted tier, confirm the current rate on your account page before you decide.
- Skim Refund Language — If you were just charged, read the three-business-day rule and the “no benefits used” note for your region.
Third-Party Billing: Apple, Google Play, Carrier
Why this matters: If you joined through a third party, that company often controls cancellation and refunds. Your Amazon account page will point you to the right place when this applies.
- Google Play — Open Google Play → Subscriptions, pick the Prime or Video item, then Cancel subscription. Some items send you back to Amazon to finish.
- Apple — If Prime shows under Settings → Your Name → Subscriptions, cancel there. If not, it’s billed by Amazon and must be ended on Amazon.
- Carrier Or Bundle — Follow the carrier’s subscription page or the link on your Prime/Prime Video account screen that names the billing partner.
Safety Notes: Avoid Scam “Cancel Prime” Emails
Stay inside Amazon: Phishing emails often claim your fee is rising and include fake “cancel subscription” buttons. Open Amazon directly or use the official apps. Never click cancellation links in random messages. Recent reports highlight these campaigns and advise checking Amazon’s Message Center instead.
What To Expect After You Cancel
Access window: If you choose to end at the next renewal, you keep benefits until the date shown in your confirmation. If you choose to end now, access stops right away and any refund follows the rules listed above.
- Refund Method — Amazon issues refunds to your original payment method when eligible. Timing depends on your bank and region.
- Email Confirmation — Save the email that shows your end date. It’s handy if a charge appears later.
- Rejoin Anytime — You can start the membership again from the same Prime page with a few clicks.
Cancel Amazon Prime: Close Variation With Extra Tips
Deeper tips: Use a calendar reminder a week before renewal so you can decide with time to spare. Check Your Memberships & Subscriptions for any add-ons you don’t need; trimming those can solve the cost issue without canceling Prime itself. If you only want to stop streaming add-ons, remove channels in Prime Video and keep deliveries.
- Keep A Screenshot — Capture the final confirmation page showing the end date.
- Watch For Renewals — If you see a new charge after canceling, compare the date on your confirmation and the posted charge. If the dates overlap by a day, the refund window rules can help.
- Check Region Language — Wording like Update, cancel and more or End membership varies; both lead to the same place.
Trouble Canceling? Quick Fixes And Contact Paths
- Sign In On A Browser — If the app feels stuck, switch to a desktop browser and open the Prime page from Accounts & Lists.
- Check Billing Owner — If someone else pays for your plan through a bundle, cancellation must be done by that billing account.
- Use The Guided Help — Amazon’s flow shows the right button based on your plan and timing; follow it through to the final confirm screen.
If a news alert mentions the FTC’s Prime settlement and you’re asked to file a claim, rely on notices that point back to Amazon’s official channels. Be careful with emails that ask for sensitive info and promise cash. Media reports describe the payout process and timing; use those only as context and follow Amazon’s official instructions when they arrive.