Doxy.me offers a free plan, paid Pro for solo use, Clinic pricing per provider for teams, and optional add-ons like a $10 Day Pass.
You’re trying to answer one simple question: what will Doxy.me cost me once I start using it for real appointments, real schedules, and real staff.
The tricky part is that “cost” isn’t just the sticker price. It’s also how many providers need their own room, which features you can’t live without, and whether you want a monthly bill or a lower yearly rate.
This breakdown keeps it practical. You’ll see the plan tiers, the add-ons that can change your total, and a clean way to estimate your monthly spend before you pull out a card.
What You’re Paying For With Doxy.me
Doxy.me is a browser-based telehealth platform built around a virtual waiting room. Patients join from a link, and providers run visits without a download step. The platform packages features into plan tiers rather than charging per minute or per visit.
That pricing style can feel refreshing. You can run as many sessions as your schedule allows, and the bill is tied to the number of users on your account, not the number of patients you saw that week.
Before you compare tiers, get clear on one point: Doxy.me pricing is usually “per user.” In most clinics, that means per provider who needs their own workflow and access.
How Much Does Doxy Me Cost? Price Basics Before You Pick A Tier
Doxy.me publishes a Free plan and paid plans for individuals and teams on its pricing page. The page lays out what each tier includes and how billing works. Doxy.me plans and pricing is the cleanest place to confirm what’s included right now.
In plain terms, here’s the structure you’ll see most often:
- Free: $0, meant for individuals who want the basics.
- Pro: paid tier for solo clinicians and small practices that want more polish and workflow features.
- Clinic: paid tier built for multi-provider teams with shared rooms and admin controls.
- Enterprise: custom pricing for larger org needs.
One more piece matters for budgeting: some tiers are shown as “billed yearly.” That’s a lower per-month rate but it’s charged as an annual payment. If cash flow matters more than the discount, monthly billing can be the safer choice.
Free, Pro, Clinic, Enterprise: What Changes As You Move Up
Free Plan: When $0 Is Enough
The Free plan is built for straightforward visits. If you’re a solo provider doing standard video sessions with a waiting room and basic patient flow, Free can carry a lot of weight.
Free also works as a trial run for your workflow. You can test your camera setup, your lighting, your patient instructions, and your internet stability before you commit to paid features.
Pro Plan: For A Smoother Daily Workflow
Pro is the tier many clinicians choose once telehealth becomes a steady part of the week. The real value usually comes from quality-of-life features: nicer waiting room controls, simpler patient invites, and tools that reduce back-and-forth.
If you’re deciding between Free and Pro, focus on friction. If you’re spending time texting links manually, re-explaining how to join, or wishing you could tailor the waiting room to match your process, Pro is often where that gets solved.
Clinic Plan: For Teams That Need Shared Control
Clinic is the point where team operations start to matter more than one provider’s preferences. Shared waiting rooms, patient transfer, and admin settings usually show up here because they’re team problems.
Doxy.me’s Clinic FAQ states Clinic pricing is per user, with a base rate of $50 per provider. That’s a useful anchor for planning your total when you’re adding clinicians. :contentReference[oaicite:0]{index=0}
Enterprise: When You Need A Quote
Enterprise is for larger groups that need contract terms, onboarding, a dedicated rollout plan, or custom requirements that don’t fit a self-serve checkout. If you’re in this bucket, your job is less “which plan” and more “which contract terms and controls.”
What Can Raise Or Lower Your Total Bill
Two clinics can both say “we use Doxy.me” and still pay very different totals. These are the levers that swing the number.
Monthly Vs. Yearly Billing
Yearly billing can drop the effective per-month price, but it asks for a larger up-front payment. Monthly billing costs more per month, yet it keeps your risk lower if your schedule or staffing is still shifting.
If you’re unsure, use a simple rule: start monthly until your weekly volume and staffing feel steady, then consider yearly once you know the plan is sticking.
How Many “Users” You Need
Pricing scales with users. A clinic with three providers who each run telehealth sessions typically needs three paid users, not one. If you’re hiring, factor that into your next quarter’s budget now, not after the new clinician starts.
Whether You Need Team Features
Shared workflows change everything. If you need patient transfer, multiple rooms, or admin visibility into usage, that usually pushes you toward the team plan even if your headcount is small.
Short-Term Upgrades
Sometimes you don’t want a full subscription change. Doxy.me offers a Day Pass option that gives Pro benefits for 24 hours at $10 per purchase. This can be handy for one-off needs like a group session, a special appointment type, or a day when you want the Pro feature set without upgrading long-term. :contentReference[oaicite:1]{index=1}
Here’s the cleanest way to see the tiers and common add-ons in one place.
| Plan Or Add-on | What You Pay | Best Fit |
|---|---|---|
| Free | $0 | Solo providers who want core video visits and a waiting room |
| Pro (billed yearly) | Lower per-month rate with annual payment | Solo use that’s steady week to week and worth a discounted annual bill |
| Pro (billed monthly) | Higher per-month rate, paid month to month | Solo use where you want flexibility while volume is still changing |
| Clinic (per user) | Per provider pricing; base rate noted at $50 per provider | Teams that need shared rooms, transfers, and admin controls |
| Clinic (billing cadence) | Often shown as billed yearly in plan listings | Teams that can commit and want the lower effective monthly rate |
| Day Pass | $10 for 24 hours of Pro benefits | Short-term Pro needs without switching your plan long-term |
| Enterprise | Quote-based | Larger orgs with contract needs, onboarding, or custom requirements |
How To Estimate Your Monthly Cost In 5 Minutes
You can get to a usable number fast if you answer a few practical questions. No spreadsheets required.
Step 1: Count Providers Who Need Their Own Workflow
List everyone who will run visits. If two clinicians share a single login, you’ll create scheduling headaches and messy records. In most real clinics, each provider needs their own access.
Step 2: Decide If You Need Team Operations
If patient transfer, shared waiting rooms, or admin controls are on your must-have list, treat Clinic as your baseline. If not, and you’re solo, compare Free and Pro first.
Step 3: Pick Billing Based On Stability
If your patient volume is stable and you expect to stay on the same tier for a year, yearly billing can make sense. If you’re still ramping, monthly billing buys you flexibility.
Step 4: Add Short-Term Upgrades Only When You’d Use Them
Day Pass is a real cost lever. If you’ll use it once a month, it’s a small add. If you’ll use it eight times a month, you’re paying a lot for the same capability and a subscription shift may be cleaner.
Step 5: Decide What “Success” Looks Like
Set a target for what you want telehealth to do: fewer no-shows, simpler patient access, smoother follow-ups, or expanded appointment capacity. Your plan choice should match that target.
Cost Scenarios That Make The Pricing Feel Real
Numbers are easier when you see them in context. These scenarios use the published anchors people often plan around, plus the per-provider Clinic baseline noted in Doxy.me’s Clinic FAQ.
If you’re comparing monthly vs yearly, treat yearly as a separate cash-flow decision. The core idea is still the same: cost scales with users and the tier you choose.
| Setup | What You Might Choose | How The Total Grows |
|---|---|---|
| Solo clinician, light telehealth | Free | $0 while you validate workflow and patient fit |
| Solo clinician, steady weekly volume | Pro | One paid user; total tracks your billing cadence (monthly vs yearly) |
| Two providers sharing patients | Clinic | Two users; total scales by provider count |
| Four-provider clinic with handoffs | Clinic | Four users; patient transfer and shared rooms often justify the tier |
| Clinic that wants Pro features on select days | Free or Clinic + Day Pass as needed | Add $10 only on days you buy a pass, not every day of the month |
| Large org with onboarding and custom needs | Enterprise | Quote-based; pricing reflects contract terms and org requirements |
| Growing practice adding one provider next month | Pro or Clinic | Budget for one more user before the hire starts seeing patients |
Hidden Costs To Watch For In Any Telehealth Tool
Doxy.me’s plan pricing is only one line in your telehealth budget. Your real cost per visit can swing based on operational details you might not think about on day one.
Staff Time Spent On Patient Setup
If patients struggle to join, your staff spends time troubleshooting instead of scheduling, intake, or follow-ups. Even with a $0 plan, that time is a cost. If Pro features reduce those bumps, the plan can pay for itself in saved admin time.
Missed Appointments
No-shows are expensive. If your workflow needs better check-in flow, notifications, or a more controlled waiting room experience, paying for the tier that reduces missed visits can be the better deal.
Brand And Patient Trust Signals
For some practices, the waiting room look and the way you invite patients shapes how professional the visit feels. If your clinic is positioning telehealth as a core service, that polish can matter.
Choosing Between Free And Pro Without Overthinking It
This is the decision many solo clinicians get stuck on. Here’s a clean way to break the tie.
Pick Free If
- You’re testing telehealth demand or doing a small number of visits.
- Your patients are comfortable with links and basic tech steps.
- You don’t need extra customization or workflow tools yet.
Pick Pro If
- Telehealth is a steady part of your week.
- You want smoother patient inviting and waiting room control.
- You’d rather pay for less friction than lose time every day.
When Clinic Pricing Makes Sense Even For A Small Team
Clinic isn’t only for large practices. It’s for practices where teamwork is part of the daily routine.
If you need to transfer patients between providers, share rooms, or manage multiple waiting rooms, team controls become the whole point. If you’re already doing handoffs in your care flow, the Clinic tier can fit even at two or three providers.
Since Clinic is billed per user, your best budgeting habit is simple: treat each provider add as a pricing event. That keeps your numbers honest and avoids surprise bills.
A Clean Checklist Before You Pay For Any Tier
Run this list once, and your plan choice usually becomes obvious.
- Provider count: How many clinicians will run visits in the next 90 days?
- Workflow needs: Do you need handoffs, shared rooms, or admin controls?
- Billing style: Monthly flexibility or yearly discount?
- Patient experience: Are patients joining smoothly, or are you losing minutes every visit?
- Short-term needs: Would a Day Pass cover rare Pro days, or is Pro now your default?
If you can answer those five items, you can price Doxy.me with confidence and pick a tier that fits your real use, not just your hopes.
References & Sources
- Doxy.me.“Plans And Pricing.”Lists current plan tiers and what each includes, plus the billing cadence shown for paid plans.
- Doxy.me Help Center.“Day Pass: Try Doxy.me Pro For 24 Hours.”Confirms the Day Pass cost ($10) and that it unlocks Pro benefits for 24 hours.