To reset an iPhone that won’t turn on, try a force restart first, then use recovery mode to reinstall iOS if needed.
Stuck with a blank screen or a phone that won’t wake? This guide shows safe, practical ways to reset an iPhone that won’t turn on, from quick button combos to a full restore. You’ll start with no-risk steps, then move to deeper fixes only when needed. Screens may stay black during some steps—that’s normal.
How To Reset An iPhone That Won’t Turn On: Step-By-Step
Work through these in order. If one step brings the Apple logo back, you can stop there.
- Charge for 30–60 minutes with a known-good cable and adapter.
- Force restart using your model’s button combo.
- Try a different cable, power brick, and wall outlet.
- Restore iOS in recovery mode and choose Update first.
- Use a full Restore only if the update fails.
- DFU mode is a last stop when recovery mode can’t complete.
Quick Fix Matrix
| Symptom | Likely Cause | What To Try |
|---|---|---|
| No charge icon after plugging in | Flat battery or bad cable/brick | Charge 60 min, swap cable/brick/outlet |
| Black screen but phone vibrates | System freeze | Model-specific force restart |
| Apple logo loops | Update failed | Recovery mode → Update |
| “Connect to computer” screen | Recovery mode triggered | Use Finder/iTunes to Update or Restore |
| Nothing at all, even after charge | Firmware fault or hardware | Recovery mode, then DFU, then repair |
Force Restart By Model
A force restart doesn’t erase data. It clears a freeze and can bring a dead-looking iPhone back to life.
iPhone 8, SE (2nd/3rd Gen), And All Face ID Models
Press and quickly release Volume Up, press and quickly release Volume Down, then press and hold the Side button. Release when the Apple logo appears.
iPhone 7 And 7 Plus
Press and hold Side and Volume Down together. Keep holding until you see the Apple logo.
iPhone 6s, SE (1st Gen), And Earlier With Home Button
Press and hold Home and Top/Side together. Release when the Apple logo shows.
For button diagrams and model variations, see Apple’s force restart guide.
Charge And Cable Checks That Matter
Before deep resets, give power steps a fair try. Use a fresh, MFi-certified cable. If you use Lightning, inspect the port and remove lint gently with a wooden pick. Try a different outlet. Let it sit on a charger for an hour.
If the low-battery icon flashes and vanishes, keep charging. If you see a red battery with a cable icon, wait longer and avoid short taps of the Side button while it wakes.
Recovery Mode: Reinstall iOS Without Wiping First
Recovery mode lets a computer reload iOS on a stuck phone. Start with Update to keep data. If the update can’t complete, repeat and pick Restore to erase and reinstall.
What You Need
- A Mac with macOS Catalina or later (use Finder).
- A Windows PC or a Mac with Mojave or earlier (use the Apple Devices app or iTunes).
- Your phone’s cable.
Enter Recovery Mode
Connect the iPhone to the computer. Then do the button sequence for your model and keep holding the last button until you see the recovery screen.
Face ID Models, iPhone 8, And SE (2nd/3rd Gen)
Press and release Volume Up, press and release Volume Down, then press and hold Side until the recovery screen appears.
iPhone 7 And 7 Plus
Press and hold Side and Volume Down until the recovery screen appears.
iPhone 6s, SE (1st Gen), And Earlier
Press and hold Home and Top/Side until the recovery screen appears.
Restore Or Update
- On the computer, open Finder or iTunes and select your iPhone.
- Choose Update to reinstall iOS while keeping data. If it fails, repeat and choose Restore.
- Let the process finish. Keep the cable connected the entire time.
Apple’s step-by-step recovery mode restore page shows the same flow and the model-specific button holds.
DFU Mode (Last Stop)
DFU bypasses the normal bootloader and flashes firmware. It’s deeper than recovery mode and erases the device. Use it only when recovery mode can’t complete.
General flow: connect to a computer, put the phone in DFU with a timed button sequence, then restore in Finder or iTunes. The screen stays black in DFU. If you see the “connect to computer” icon, you’re in recovery mode instead; exit and try again. If timing is tricky, try a few times.
When It’s A Hardware Issue
If the phone won’t respond to power, force restart, recovery, or DFU, you likely have a battery, display, logic board, or button fault. Physical damage, swollen battery, or liquid inside the port can all block a reset. In these cases, a repair visit is the fastest path.
Signs That Point To Repair
- Green or pink lines on screen, flicker, or no backlight.
- Port corrosion, burnt smell, or the cable doesn’t click in.
- Side or volume buttons feel stuck or don’t click.
- Phone gets hot or stays stone cold on a charger.
Data Safety And Backups
Force restarts and a successful Update keep your files. Restore and DFU wipe the device. If the phone boots again, back up right away and turn on automatic backups so the next reset is low stress.
- iCloud: Settings → your name → iCloud → iCloud Backup → Back Up Now.
- Computer: Connect to Finder or iTunes → Back Up Now. Encrypt backups to include Health data and passwords.
Reset Options And Data Impact
| Reset Path | What It Does | Data Loss? |
|---|---|---|
| Force restart | Clears a freeze; reboots iOS | No |
| Update via recovery | Reinstalls iOS | Unlikely |
| Restore via recovery | Erases and reinstalls iOS | Yes |
| DFU restore | Flashes firmware clean | Yes |
Tips That Prevent Repeat Resets
Once the phone is back up, take a few minutes to cut down on repeat freezes.
- Update iOS and apps.
- Keep 10–20% storage free for system headroom.
- Use quality cables and power bricks; avoid worn cords.
- Clean the charging port gently and keep cases from trapping heat during charge.
- Check Settings → Battery → Battery Health & Charging; replace the battery if peak capacity is far below 80%.
- If a crash repeats after a specific app install, remove that app and reboot.
Troubleshooting Notes And Edge Cases
USB-C vs. Lightning
New models use USB-C. Older ones use Lightning. If a cable feels loose, try a new one. Wiggle-free fit matters during a restore.
Computer Won’t Detect The Phone
Try a different USB port, swap the cable, and keep the phone connected during the entire recovery or DFU attempt. On Windows, install the latest iTunes. On Mac, update macOS if Finder can’t see the device.
Stuck On The Apple Logo
Let recovery mode run an Update. If the bar doesn’t move for more than 30 minutes, repeat recovery and pick Restore.
Liquid Exposure
Don’t charge a wet phone. Let it dry first. If a liquid alert appears, unplug and wait before charging again. Rice isn’t a fix; particles can harm the port.
Keep notes on steps and error codes to speed a repair visit.
Final Steps That Work
Start with charge and a force restart. If the iPhone still won’t turn on, use recovery mode and try Update. Move to a full Restore or DFU only when lighter steps can’t bring it back.
