To cancel an Amazon Prime trial, open Prime Membership, choose Manage > Update, cancel and more, then select End membership.
Trying out Prime is easy; stopping the trial should be just as clear. This guide shows the exact menus to tap, when charges hit, what happens to your benefits, and how refunds work if a payment already posted. You’ll also see the path for Prime Video–only plans and channel add-ons. Screens move a bit between regions and apps, but the labels below match what Amazon uses across desktop and mobile.
How Can I Cancel Amazon Prime Trial? — Quick Menu Map
Quick check: You can cancel a free trial in minutes, and you’ll keep Prime perks until the trial date runs out. On desktop, head to Your Prime Membership; on phone, use the app’s account menu. You’ll see prompts that try to keep you on the plan; keep choosing to end the trial until you reach the final confirmation.
- Open Prime Membership — Sign in on Amazon, then go to Your Account > Prime Membership (desktop) or the app’s account tab > Your Account > Manage Prime Membership (mobile).
- Choose Manage — On the Prime page, select Manage or Update, cancel and more.
- Pick End Membership — Select End membership or Do not continue for a trial.
- Confirm Through The Prompts — Continue past any retention offers until you reach the final confirmation screen.
After cancellation, your trial perks (fast shipping, Prime Video access tied to Prime, Prime Reading, and more) stay active until the end of the trial window unless the screen states otherwise for a specific region. If you return later, you’ll see options to restart on a paid plan; a second free trial usually isn’t offered on the same account.
Desktop Steps With Screens In Mind
Start on the Prime hub: Open a browser, sign in, and select Accounts & Lists > Prime Membership. You’ll land on a page that shows your renewal date and plan status. Look for a box or link named Manage Membership.
- Find Update, Cancel And More — On the top-right of the Prime page, select Manage or Update, cancel and more.
- Select End Membership — Pick End membership. If the account is on a free trial, you may see Do not continue.
- Skip Retention Offers — You may see options like Remind me later, Pause, or a discounted month. Choose the link that ends the trial.
- Confirm — Finish the flow and wait for a confirmation page and email. Save that email for your records.
Small tip: If you don’t see the Prime tile in your account, the plan may be under a different login or billed through a partner. Use the app’s search box for “Memberships & Subscriptions,” which lists all active plans tied to your account email.
Phone Steps In The Amazon App
Open the account tab: In the app, tap the person icon, then Your Account. Scroll to Manage Prime Membership.
- Open Prime Settings — Tap Prime Membership or the tile that shows your plan and renewal date.
- Tap Manage — Choose Manage or Update, cancel and more.
- Tap End Membership — Pick the option to end the trial. Continue past any reminders or offers.
- Finish — Wait for the confirmation screen and the follow-up email.
If your Prime access came from a mobile carrier bundle or an app-store sign-up, the End membership link can point you to that provider. In that case, cancel from the carrier portal or the app-store subscriptions screen so the renewal actually stops.
What Happens To Benefits, Charges, And Refunds
During a free trial: When you cancel, Prime perks usually stay active until the trial end date, and the next payment won’t post. You can still watch included Prime Video titles, use fast shipping, and access other perks until the clock runs out. This is the safest time to cancel if you know you won’t keep it.
After a charge posts: If your trial converted to paid and you act fast, you may qualify for a full refund within a short window in many regions. Amazon policies say a full refund is available within a set number of business days from sign-up or conversion, with the caveat that the value of any used benefits may be deducted. Beyond that window, refunds can be prorated if no Prime perks were used since the charge. The site will show the path, and support can review edge cases.
| Situation | What You Can Expect | Where To Act |
|---|---|---|
| Trial, canceled before end date | Benefits stay active until the trial expires; no charge posts at renewal | Prime Membership > Manage > End membership |
| Just charged after trial | Full refund window in many regions; usage may reduce refund | Prime Membership > End membership; contact support if needed |
| Paid plan, no benefits used since charge | Prorated or full refund may apply | Prime Membership; keep the confirmation email |
Note on gifts and promos: Prime time redeemed through a gift or promo code usually isn’t refundable. You can still stop renewal for the next cycle.
Prime Video-Only Plans And Channel Add-Ons
Prime Video also exists as a standalone monthly plan in some regions, and many accounts stack paid Prime Video channels (HBO, STARZ, and others) on top of either Prime or Prime Video. These items sit in different menus.
- Prime Video-Only Plan — Go to Prime Video > Account & Settings > Your Account, then select End subscription for the standalone plan. If the link says Edit on Amazon, follow that to the main Prime page to finish.
- Prime Video Channels — Open Prime Video > Account & Settings > Your subscriptions. Choose the channel and select Unsubscribe. Access to the channel usually stays active until its current period ends; no partial refunds for unused days on most channels.
- Check Third-Party Billing — If a channel came through a carrier or app-store bundle, cancel from that provider’s subscriptions page so renewal actually stops.
Fixes When The Cancel Link Isn’t There
- Confirm The Right Login — Prime can sit on one profile while you’re viewing another. Sign out, then sign in with the account that receives Prime emails.
- Open Memberships & Subscriptions — Go to Your Memberships & Subscriptions. If Prime or a channel shows there, each tile has a direct cancel link.
- Switch Device — If the app hides the link, use a desktop browser. The desktop menu exposes every step.
- Check Partner Billing — If the plan was started by a carrier or app store, the End link will point you to that provider’s portal.
- Use Live Chat — If a paid charge posted minutes ago and the site shows no refund option, reach support and reference your renewal timestamp. A quick review can make a difference.
Smart Timing, Receipts, And Account Safety
Set your timing: If you only wanted the trial, cancel a day or two before the renewal date to avoid any last-minute billing issues. That schedule keeps all perks active to the end while blocking the charge.
Save proof: Keep the on-screen confirmation and the email Amazon sends after you cancel. If a charge still appears, that record speeds up support review.
Watch out for fake emails: Scammers send messages that claim your Prime fee jumped and include a “cancel” button. Skip inbox links. Open Amazon in a browser or the official app, then check the Message Center inside your account. If something looks off, report it and change your password. Turning on two-step verification adds a strong layer here.
Keyword Variant: Cancel Amazon Prime Trial On Phone — Fast Steps
If you’re searching “cancel Amazon Prime trial on phone,” the path is short: app account tab > Your Account > Manage Prime Membership > Update, cancel and more > End membership. That exact phrasing appears in the app and mirrors the desktop labels, so you won’t chase the wrong menu.
Using The Exact Phrase Inside The Guide
You asked, “how can i cancel amazon prime trial?” The steps above match the live menus that Amazon shows today. If a friend asks, “how can i cancel amazon prime trial?” point them to the Prime page first, then the Manage link with the End membership button. Save the confirmation and you’re done.